Omer Khan

founder and CEO of PostEx

Compiled from 1 recorded interview. Every statement below is drawn from the passage cited beside it.

Omer Khan is the founder and CEO of PostEx, which operates across Tier 1 to Tier 3 cities. Khan was born and raised in Sahiwal. He did not go to university and started chartered accountancy training instead, and he later worked in sales in Dubai. PostEx launched its services as an MVP in early 2020.

Education

Khan did not go to university. He started chartered accountancy training instead. He chose CA around 2007 or 2008, and he chose ICAEW at that time. He moved to London to complete his chartered accountancy studies. He says his intention was to get the best education. [1]

He moved back to Pakistan when his visa expired. He also completed CFA after his chartered accountancy studies. He says he would choose CA again because he has learned a lot from it. [1]

Career before PostEx

Khan worked in sales, meaning a call centre, for around one year. He then worked for about two years at one of the big four accountancy firms. He moved to Dubai and worked in sales there for about four years. He chose Dubai as the easiest market for Pakistanis to get a good job and learn more. He says he moved abroad to gain exposure to a more global market. [1]

He returned to Pakistan around late 2019 or early 2020. He says corporate firms asked for an undergraduate degree at interview, which he did not hold. [1]

PostEx

Khan says he had no logistics or fintech background when he started PostEx. His team made planners and diaries under its own brand for three to four years. People repeatedly told him how money gets stuck with e-commerce courier companies. He started calling people at random to check whether the problem was real. He says the problem was a serious one and that he decided to stay back. [1]

Khan declined a job offer and started PostEx, which launched its services as an MVP in early 2020. PostEx began as a two-person team in 2019, and a third person joined in 2020. One early team member previously worked at Careem as head of client relations, and another was head of operations at a leading Pakistani news channel. A CTO and co-founder later joined PostEx. [1]

PostEx started in 2020 with 3 million rupees, of which 1.5 million came from Khan and 1.5 million from a second person. It took about two months to close its first client. The company planned to begin in Lahore and then add Islamabad and Karachi. [1]

The first funding round was led by an investor and a capital firm. The third round was led by a capital firm, and another venture firm also came in. Khan says PostEx has roughly $11 million in equity raised, with the rest in debt. He says the money was raised to build a team that is going to beat everybody in the market. He says PostEx will be fundraising to win. [1]

PostEx runs its own logistics and its own financing. Khan says it is the largest e-commerce logistics company in Pakistan, and that it is doing about three times what the second largest e-commerce logistics provider does in Pakistan. PostEx has around 11,000 people in Pakistan. About 10,500 of them work in logistics and about 500 in its corporate office. [1]

Khan says PostEx is profitable in Pakistan and reinvests the profits. He says its growth depends on the growth of the e-commerce businesses it serves, and that many expenses in mid-mile and last-mile are variable. He says over 95 percent of transactions are cash on delivery. He says that if PostEx had thought about managing 600 to 700 cities of Pakistan, it would not have been able to do it. [1]

PostEx has launched doorstep card and wallet payments in Lahore, Faisalabad and Karachi. Riders without an NFC-enabled phone were given small payment devices. Khan says most online businesses in Pakistan cannot take card payments at checkout. PriceOye and Bookme use PostEx's payment gateway. He says about 99 percent of prepaid orders are delivered. [1]

Khan says couriers should be educated on the values of the company and controls should be in place. PostEx has software that tracks movements and breaches of standard operating procedures in warehouses. It plans to automate parts of its operations so it can scale. [1]

Views

Khan says backing from global investors legitimizes a business model and gives founders momentum. He says debt cannot be scaled with equity. He says that once there is enough data, a company works with debt providers and uses their debt lines and balance sheets to scale its loan book. He says a financing company without control of the delivery legs faces high risk, and that a company that does not run logistics does not control the flow of funds. [1]

Khan says an economic crisis compels people to do a lot of unethical things. He says internal issues are the company's own responsibility and that it takes ownership. He says it is very hard to hire and train people at the speed at which a company is growing. [1]

Khan says Saudi Arabia is the largest e-commerce market in the region. He says Saudi logistics infrastructure is more developed than Pakistan's was when PostEx started, and that Dubai is an expat-driven market. He says PostEx solves the same problems in different markets rather than copying solutions. He says PostEx's vision is not limited to one country or region. [1]

He says that if PostEx keeps reinvesting its profits, it will not get where it wants to be in the next four to five years. He says PostEx wants to build a business that becomes a legacy. [1]

Khan says Pakistanis do not take responsibility. He says Pakistanis, as a nation, are very talented and super smart. He says he is proud to call PostEx a Pakistani company. He says he would live abroad if he could get something he could not get in Pakistan, and that he did not stay in London just to be away from Pakistan. [1]

Timeline

2007 or 2008
Chose chartered accountancy[1]
2019
PostEx began as a two-person team[1]
2020
PostEx launched its services as an MVP[1]
2020
PostEx started with 3 million rupees[1]

Appearances

DateTitleWhere
2025-09-19 How a Sahiwal kid built Pakistan's largest e-commerce logistics company Thought Behind Things

Frequently asked questions

Who is Omer Khan?

Omer Khan is the founder and CEO of PostEx, which operates across Tier 1 to Tier 3 cities. Khan was born and raised in Sahiwal. He started chartered accountancy training instead of going to university, and he later worked in sales in Dubai.[1]

What does Omer Khan do?

Omer Khan is the founder and CEO of PostEx. Khan says PostEx is the largest e-commerce logistics company in Pakistan. PostEx runs its own logistics and its own financing.[1]

Where did Omer Khan study?

Omer Khan did not go to university and started chartered accountancy training instead. He moved to London to complete his chartered accountancy studies and chose ICAEW. He also completed CFA after those studies.[1]

Where is Omer Khan from?

Omer Khan was born and raised in Sahiwal until he was 18. He completed his intermediate and matric schooling in Sahiwal. After school he moved to Lahore, where he spent about one year.[1]

What company did Omer Khan found?

Omer Khan founded PostEx. It launched its services as an MVP in early 2020. PostEx started in 2020 with 3 million rupees, of which 1.5 million came from Khan.[1]

How did Omer Khan start PostEx?

People repeatedly told Omer Khan how money gets stuck with e-commerce courier companies. He started calling people at random to check whether the problem was real. He says the problem was a serious one and that he decided to stay back. He declined a job offer and started PostEx.[1]

How much equity has PostEx raised?

Omer Khan says PostEx has roughly $11 million in equity raised, with the rest in debt. The first funding round was led by an investor and a capital firm. The third round was led by a capital firm, and another venture firm also came in.[1]

How many people work at PostEx?

PostEx has around 11,000 people in Pakistan. About 10,500 of them work in logistics and about 500 in its corporate office.[1]

References

  1. How a Sahiwal kid built Pakistan's largest e-commerce logistics company . Thought Behind Things , 2025-09-19.
Show the source passages (81 statements)
  1. Omer Khan is the founder and CEO of PostEx. Muhammad Omer Khan, Founder & CEO of PostEx
  2. PostEx operates across Tier 1 to Tier 3 cities. operating across Tier 1 to Tier 3 cities with over 11,000 employees
  3. Omer Khan was born and raised in Sahiwal until he was 18. Sahiwal mein hi paida hua, Sahiwal mein hi bada hua until I was 18
  4. He completed his intermediate and matric schooling in Sahiwal. Intermediate, matric, schooling all was from Sahiwal.
  5. After school he moved to Lahore, where he spent about one year. Uske baad main Lahore aa gaya. I was in Lahore for around one year.
  6. He did not go to university and started chartered accountancy training instead. Maine chartered accountancy start ki so I didn't go into university.
  7. He moved to London to complete his chartered accountancy studies. I moved to London aur wahan pe maine phir apni baqi chartered accountancy complete ki.
  8. He chose ICAEW at that time. Toh phir that's why I chose ICAEW at that time
  9. He moved back to Pakistan when his visa expired. toh my visa expired toh I moved back rather than staying there
  10. He says his intention was to get the best education. So that was not the purpose. That was not the intention. The intention was to get the best education.
  11. He chose CA around 2007 or 2008. jab maine CA choose kiya tha that was I think 2007, 2008.
  12. He says he would choose CA again because he has learned a lot from it. So that's the reason why I chose CA and probably I'll choose CA again because I've learned a lot from it.
  13. He also completed CFA after his chartered accountancy studies. and then I ended up doing CFA as well.
  14. He says his parents never told him what to study and backed his choices. my parents never told me ke yaar yeh padho ya yeh padho
  15. He says he grew up privileged, with everything he needed. I was very privileged when I was growing up. I didn't have to ask for anything, I had everything that I needed.
  16. He worked in sales, meaning a call centre, for around one year. I worked in sales meaning call center for around one year.
  17. He then worked for about two years at one of the big four accountancy firms. Do saal maine accountancy firm mein kaam kiya, one of the big four firms.
  18. He moved to Dubai and worked in sales there for about four years. Chaar saal maine sales mein kaam kiya in Dubai
  19. He chose Dubai as the easiest market for Pakistanis to get a good job and learn more. the easiest one at that time was uh Dubai still is for Pakistanis to move into the very finer job and really learn more.
  20. He says he moved abroad to gain exposure to a more global market. Toh I decided ki yaar let's go to a more global market
  21. He returned to Pakistan around late 2019 or early 2020. I moved back to Pakistan in late 19, early 2020
  22. He says corporate firms asked for an undergraduate degree at interview, which he did not hold. they would ask for undergrad. I mean aap interview bhi clear kar lein then their HR is gonna get back and say ki yaar aap graduation ki degree de dein, aap undergrad ki de dein and then you don't have it.
  23. He says he had no logistics or fintech background when he started PostEx. I'm not from a logistics background, I'm not from a fintech background.
  24. His team made planners and diaries under its own brand for three to four years. Um, teen char saal run kiya. And what we were doing was hum apni apne brand ki, uh, planners and diaries bana rahe the.
  25. People repeatedly told him how money gets stuck with e-commerce courier companies. sab ne ek hi baat baar baar ki around e-commerce ke courier companies mein kis tarah paise phaste hain
  26. He started calling people at random to check whether the problem was real. maine randomly logon ko call karni start kar di aur just to check ke kya yeh waqai problem hai
  27. He says the problem was a serious one and that he decided to stay back. Toh woh waqai problem thi, it was a serious problem. Toh I decided to stay back.
  28. He declined a job offer and started PostEx, which launched its services as an MVP in early 2020. Aur phir usne bhi job chhodi, maine bhi jo offer thi us pe unko excuse kiya and then we started PostEx. Aur that was early 2020 when we actually launched our services for MVP.
  29. PostEx began as a two-person team in 2019, and a third person joined in 2020. Uh, so we started as Omar and Saad, uh, 2019 mein. Adil joined us in 2020.
  30. One early team member previously worked at Careem as head of client relations. Adil was, uh, working at Careem, uh, head of client relations se
  31. Another early team member was head of operations at a leading Pakistani news channel. Saad was head of operations for one of the leading, uh, news channels in Pakistan.
  32. A CTO and co-founder later joined PostEx. Ali later on joined us, uh, as a CTO and co-founder.
  33. PostEx started in 2020 with 3 million rupees, of which 1.5 million came from Omer Khan and 1.5 million from a second person. Toh jab humne start kiya tha 2020 mein, uh, we started with 3 million rupees. 1.5 million coming from me, 15 lakh maine dale, 15 lakh Saad ne dale
  34. PostEx took about two months to close its first client. it took us two months to close our first client
  35. PostEx planned to begin in Lahore and then add Islamabad and Karachi. Hum pehle sirf Lahore se start karenge and then we can add Islamabad and then we can add Karachi
  36. He says backing from global investors legitimizes a business model and gives founders momentum. When global investors, global VCs back you, it shows ke yaar there is it legitimizes the business model.
  37. The first funding round was led by an investor and a capital firm. the first round was led by Faisal and MSA Capital
  38. The third round was led by a capital firm, and another venture firm also came in. the third round was led by Conjunction Capital and then Dash Ventures came in
  39. He says PostEx has roughly $11 million in equity raised, with the rest in debt. so we have roughly around $11 million in equity. The remaining was in debt.
  40. He says debt cannot be scaled with equity. Kyunki you cannot scale debt uh with equity.
  41. He says that once there is enough data, a company works with debt providers and uses their debt lines and balance sheets to scale its loan book. once you have enough data, you work with different uh debt providers and then you use those debt lines, you use their balance sheet to scale your loan book.
  42. He says PostEx is profitable in Pakistan and reinvests the profits. we are profitable in Pakistan. We are reinvesting the capital into our growth in Pakistan.
  43. He says PostEx's growth depends on the growth of the e-commerce businesses it serves. aap businesses ko service de rahe hain aur your growth is from their growth.
  44. He says many expenses in mid-mile and last-mile are variable. bahut saare expenses in your mid mile and last mile are variable.
  45. PostEx runs its own logistics and its own financing. hum logistics khud karte hain and and we do financing as well on our own.
  46. He says a financing company without control of the delivery legs faces high risk. as a financing company hamare liye it's a very high risk if we do not have control over these legs.
  47. He says a company that does not run logistics does not control the flow of funds. you don't control the flow of the funds
  48. He says PostEx is the largest e-commerce logistics company in Pakistan. we are the largest logistics for e-commerce in Pakistan, by far.
  49. He says PostEx is doing about three times what the second largest e-commerce logistics provider does in Pakistan. we're doing, mashallah, three times of what second largest is doing in Pakistan.
  50. He says over 95 percent of transactions are cash on delivery. because over 95% transactions cash on delivery pe hoti hain.
  51. PostEx has around 11,000 people in Pakistan. we are team of around 11,000 people in Pakistan.
  52. About 10,500 of PostEx's people work in logistics and about 500 in its corporate office. Aur usmein se 500 are corporate office aur the the remaining 10,500 are part of logistics.
  53. He says that if PostEx outsources it, it does not control who collects the cash. If we outsource it, we don't control kaun cash collect kar raha hai
  54. He says the data can be used to understand businesses but cannot be shared beyond the company without permission. So we can use it for understanding the businesses, but we cannot share that beyond us without their permission.
  55. He says couriers should be educated on the values of the company and controls should be in place. courier should be educated on the values of the company and controls should be in place
  56. He says an economic crisis compels people to do a lot of unethical things. an economic crisis or two it compels people to to to do a lot of unethical stuff as well.
  57. He says internal issues are the company's own responsibility and that it takes ownership. Internal easy hota hai, internal ki responsibility hamari apni hai and we take ownership as well.
  58. PostEx has software that tracks movements and breaches of standard operating procedures in warehouses. Hamare paas different softwares hain jo track karte hain the movements, the uh SOPs being breached on the warehouses
  59. He says that 60 to 70 percent of the time the issue is not fraud. 60-70% of the times the issue is not even there, meaning ke woh fraud nahi hai.
  60. He says it is very hard to hire and train people at the speed at which a company is growing. it's very hard for you to hire people. It's hard for you to train people at the speed jis speed se aap grow kar rahe hote hain
  61. PostEx plans to automate parts of its operations so it can scale. internally we want to automate different legs of our uh operations so that we could scale with the same speed
  62. PostEx has launched doorstep card and wallet payments in Lahore, Faisalabad and Karachi. we recently launched in Pakistan jahan pe aap rider ko debit card, credit card ya wallet se through QR code payment kar sakte hain at the doorstep. We launched this in Lahore and now we have launched this in Faisalabad and Karachi as well.
  63. Riders without an NFC-enabled phone were given small payment devices. Jo dusre riders the jinke paas NFC enabled phone nahi tha, then we gave them small devices.
  64. He says most online businesses in Pakistan cannot take card payments at checkout. majority of the businesses in Pakistan which are selling online, they are not enabled to receive debit card, credit card payments at the checkout page.
  65. PriceOye and Bookme use PostEx's payment gateway. PriceOye is using our payment gateway for receiving their debit card, credit card payments. Bookme is using our payment gateway.
  66. He says about 99 percent of prepaid orders are delivered. when you have a prepaid order, 99% of those orders are delivered.
  67. He says Saudi Arabia is the largest e-commerce market in the region. Saudi is the largest e-commerce market in the region.
  68. He says Saudi logistics infrastructure is more developed than Pakistan's was when PostEx started. the infrastructure in Saudi, aap keh lo ke is way more developed as compared to when we started in Pakistan
  69. He says Dubai is an expat-driven market. Dubai is a very expat driven market, wahan pe expats hain
  70. He says PostEx solves the same problems in different markets rather than copying solutions. you don't have to have copy paste your solutions, you just have to solve the same problems
  71. He says PostEx will be fundraising to win. We will be fundraising to win.
  72. He says PostEx's vision is not limited to one country or region. where do we see as a vision for PostEx is not limited to one market or not limited to two markets or not limited to a region as well.
  73. He says that if PostEx keeps reinvesting its profits, it will not get where it wants to be in the next four to five years. if we keep reinvesting the profits that we have, we will not be able to get where we want to be in next four to five years.
  74. He says PostEx wants to build a business that becomes a legacy. We want to build solutions which help us build a business and a business that leads into becoming a legacy.
  75. He says that if PostEx had thought about managing 600 to 700 cities of Pakistan, it would not have been able to do it. if we had thought about managing 600, 700 cities of Pakistan, we would not have been able to do that
  76. He says the money was raised to build a team that is going to beat everybody in the market. we didn't raise this money to beat them. We raised this money to build a team that is going to beat everybody in the market.
  77. He says Pakistanis do not take responsibility. We don't take responsibility as Pakistanis.
  78. He says Pakistanis, as a nation, are very talented and super smart. We as a nation are very talented, we are super smart
  79. He says he is proud to call PostEx a Pakistani company. I'm not shying away from calling myself Pakistani uh or a Pakistani company as Postex.
  80. He says he would live abroad if he could get something he could not get in Pakistan. I'll be in London or I'll be anywhere in the world if I can get something which is something that I cannot get in Pakistan.
  81. He says he did not stay in London just to be away from Pakistan. I'm not going to be in London just because I don't want to be in Pakistan.